Privacy Policy.
Effective Date: July 18, 2025
Information note on the processing of personal data
This Privacy Policy explains how ZUGOOO collects, uses, discloses, and protects your personal data when you visit our website, submit inquiries, or interact with our logistics and workforce services.
The identity of the controller
ZUGOOO
Consoleya Offices, 5 El-Fadl, Bab Al Louq, Abdeen
Downtown Cairo, Cairo Governorate, Egypt, 11513
Email: hello@zugooo.com
Phone: +2 010 8000 9695
The purposes of the processing for which the personal data are intended
We process your personal data to:
- Respond to inquiries related to logistics, quality assurance, and workforce outsourcing
- Coordinate communication with clients and service partners
- Manage internal operations and contact form submissions
- Ensure the security and performance of our website
- Maintain business records in accordance with applicable Egyptian law
- Comply with legal and regulatory obligations in Egypt
The legal basis for the processing
We rely on one or more of the following legal bases:
- Consent – when you voluntarily provide information through our website or forms
- Contractual necessity – to respond to service inquiries and fulfill logistics or staffing obligations
- Legal obligation – to comply with tax, labor, and business regulations in Egypt
- Legitimate interest – to manage and improve our services, ensure security, and support business operations
Information processing and collection
- Direct input: contact form submissions, service inquiries, or requests for information
- Automated tracking: cookies, browser data, and website analytics
- Third-party tools: analytics platforms, communication tools, or hosting services
Collected data includes:
- Name, email, phone number, and company information
- Browser and device metadata
- Inquiry content and any files or attachments submitted
The period for which the personal data will be stored
We retain personal data:
- Only as long as necessary to fulfill the purposes outlined in this policy
- In accordance with applicable legal, administrative, or operational requirements in Egypt
- Until you request deletion, unless retention is required for legal or regulatory purposes
Nature of provision of personal data
Providing your data is voluntary but necessary for us to respond to your inquiries or provide logistics and workforce-related services. Without it, we may be unable to process your request or deliver relevant information.
Categories of recipients of the personal data
Your personal data may be shared with trusted third-party service providers strictly to support our operations and maintain secure communication.
These may include:
- Website analytics and performance monitoring tools (e.g., Google Analytics)
- Email and communication platforms (e.g., SMTP providers, CRM systems)
- Hosting and infrastructure providers
- Legal or regulatory authorities, only when required by applicable Egyptian laws
All third-party providers are contractually obligated to safeguard your personal data and use it only for the purposes defined by ZUGOOO.
Disclosures to Legal Successor
If ZUGOOO is ever acquired, merged, or undergoes a structural reorganization, your personal data may be transferred to the relevant successor entity. In such cases, we will provide prior notice where required by law.
Right of access, right to rectification and deletion
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or outdated information
- Request deletion of your data or restriction of processing
- Withdraw consent where applicable
Send your request to: hello@zugooo.com
Surveys
We may occasionally invite you to participate in surveys to help improve our services. Participation is entirely optional, and any feedback provided will be used internally or anonymized for analysis.
Security
We use best-in-class security measures including:
- HTTPS and SSL encryption
- Role-based access controls
- Secure cloud infrastructure
- Continuous monitoring and backups
We encourage you to keep your credentials secure and report any suspicious activity immediately.
International Transfers
Your data may be processed in countries outside Egypt (e.g., the EU, United States) where our trusted service providers operate. We ensure that any such transfers adhere to internationally recognized standards for data protection and confidentiality.
Change in the Privacy Policy
Cookie Policy
- Functional performance
- Analytics
- Session management
Contact
ZUGOOO
Consoleya Offices, 5 El-Fadl
Bab Al Louq, Abdeen, Downtown Cairo
Cairo Governorate, Egypt, 11513
Email: hello@zugooo.com